Typically, there are three types of training.
Information & Awareness training courses just provide suface content. Its purpose is to transfer knowledge. But with more effort, training can extend deeper to teach learners how to apply the knowledge and to ultimately increast performance by fostering behavior change.
The Performance Learning Filter, when applied, can move a training course from the surface level Information & Awareness level down to further, more performance-driven levels.
- Context - The content must be presented in the same way that the learner will be expected to act upon it in his/her job.
- Challenge - The learner must be able to think about the information and apply it on the job.
- Activity - This is the physical response the learner does to the challenge. Clicking on something with the mouse, dragging one object to another location. The activitydetermines how a learner makes a decision based on the challenge presented.
- Feedback - The response that is provoded to the learner to show his/her effectiveness to the challenge.
When you are designing a course, ask yourself if it has all four parts of the filter. If it does, then your course moves beyond the surface into more performance-based learning.
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1 comment:
Great visual explanation of this concept. Interesting how hard it can be to convey this idea to customers: your training will really work better if it's contextual to someone's job!
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